LG FWV796STS Specifications. Drives me nuts. At various times I've noticed my washer disconnected, and then later notice it connected. If not, you'll need to find the MAC address of your washer, which may be printed on the back or might be found in the LG ThinQ app. It looks like you're new here. Yesterday I had also contacted LG customer service and reported the issue with disconnection. The LG WM3700HWA 27-inch Front Load Washer with 4.5 cu. Ft. 14-Cycle Front-Loading Washer with Wifi, Steam and TurboWash 360 Technology … The only thing odd is the machines aren’t named LG Washer and LG Dryer in the router connection list. Or they could leave a number and I would call back. Don't know what changed but mine has been working beautiful for a couple of weeks. So just want to say that this problem still has not been fixed for our washers. They said their supervisor would look into the issue and call me back but I have not heard yet from them. You can read a more technical explanation here (not my blog): https://tylerrichey.com/posts/my-smart-washer-is-an-idiot/. Pain especially when dryer is working properly. I seem to have gone from 202.22 to 202.28. View a wide selection of Washers and Dryers and other great items on KSL Classifieds. 100% Upvoted. But that’s just the beginning. It has a Pre-Wash cycle that you can use to wash clothes that are heavily soiled or covered in dirt or dust for 15 minutes. Member Only Item . Washer - Wi-Fi connected - Remotely start, schedule, and receive end of cycle alerts and more from your smartphone. It looks like you're new here. Still having the same issue in my house with it disconnecting after an unknown amount of time. Do not disconnect any ethernet cables during this step, just unplug the power cords from the wall. They keep saying you need an onsite technician visit. This thread is archived. I can control them for about a minute, then they go 'disconnected' and stay disconnected. I have the LG washer and Dryer and I have the app working fine but when I go into IFTTT both applets cannot see my devices I get “Option unavailable” I’ve been trying off and on over the last 6 months with no luck adding my LG appliances to IFTTT, Alexa and Google Home. 6 Tips for Advancing Your At-Home Cooking, https://tylerrichey.com/posts/my-smart-washer-is-an-idiot/, https://lgcommunity.us.com/discussion/comment/23821#Comment_23821, https://lgcommunity.us.com/discussion/comment/23107#Comment_23107, https://lgcommunity.us.com/discussion/comment/22922#Comment_22922. Washer shows connected in our router, on 2.4G of course. It will sometimes go 5-7 day's without any issue and then all of the sudden the wi-fi won't come on when you push the power button. I’m writing this post to see if there is any community interest. However, it lights up if the power button is pushed after laundry is loaded in the washer as I reported before. Shop for LG Appliances Online or at a … My washer is WM3500CW. Fortunately my TV is still in warranty (12 months free warranty from LG) so i contacted LG again and today they will be sending an engineer. the Washer has to reconnect. LG 27 Inch Smart Front Load Washer with 4.5 cu. Gray. I have tried everything, followed all the directions. With programs such as wool, allergy care and bedding, you’re sure to find a … The software updates (now 202.29) didn’t solve anything. The water line was not installed properly, which caused leaking, and most importantly, the tub was damaged and was disconnected to the shock absorber, which caused severe vibrations when washer was running. Start or stop your LG smart dryer on-the-go. Shop washers & dryers and a variety of appliances products online at Lowes.com. Reply. I was leaving door open to dry and it would read disconnected. looking at this forum, doesn't appear to have been successful. If your devices already have IP addresses starting with 192.168.1.XX, then you can skip this step. ft. Capacity.Able to carry a large amount of loads per cycle, this washer cuts you back on time without using too much resources—thanks to its load sensing feature. The Samsung WF50R8500AV washer boasts 5.0 cubic feet of drum space but more importantly, it has built-in Wi-Fi to keep you in the know while your laundry is on the go. Basically the washer, for whatever reason, will occasionally think that it's IP address is 192.168.1.80 on your wifi network. You could try setting up a guest network specifically for your TV, as this guy suggests. This is great information. I first tried restarting my internet and router to no avail. © LG Electronics. LG LG. A few days ago our new WM3700HWA washer and DLEX3700W dryer were installed. So, after some discourse in the comments on this post from other victims of the washer, if you’re looking for a tl;dr of how to probably get it “working”: I think the best thing to try is placing the washer on your “guest” wifi network. The installer advised me not to use pods. Unlike some older models of Samsung smart washers and dryers, you won’t need to purchase a separate adaptor to make this unit integrate with your smart home. An LG technician came out and ended up replacing the wifi card in the washer. report. The mighty mini. The dryer has been fine. There are only two steps though if you're comfortable diving into your settings: **Don't make changes to your wireless router's settings unless you are comfortable troubleshooting any further issues or have access to someone that can help troubleshoot any issues that may pop up. Is this necessary if the WiFi had never been set up in the first place? You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! STEP 3 I had to go through the steps of reconnecting the washer. At this point I’m going to consider my issue resolved. In brief, it displays lan disconnected - connected, unknown device disconnected. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. Easiest way to do this I’ve found (with my Google Wi-Fi setup), was to connect my washer to my ‘Guest’ network. 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